Sourcing & Policies
♥ Handmade Policy
We are very proud to let you know that most of our products are handmade, by us, then it is done by others. If not 100% handmade there's great chances that there's a manual involvement at some point in the creation / manufacturing process.
♥ Responsible & Ethical Sourced Products
Because we travel around the world to source the best products, we also had to make sure that our products are responsibly create and produced.
As our ethic is based on Well-Being & Happiness we couldn't tolerate selling good with unknown origin or fabrication.
♥ Order Processing
It usually take 3 to 7 days for us to ship your order. Some of our products will be "Made To Order' which means it will be made especially for you. Please allow us a few days to get your order ready.
♥ Shipping Policies
We usually use Royal Mail as a carrier but it is not mandatory.
♥ Return & Refund Policies
Please contact us before returning any items, we will inform you of the right procedure to follow.
Return are permitted for 28 days after the day of the purchase. The item must be in the same - original states that the day of the purchase - still in its original packaging - along with receipts to be valid for returns.
♥ Contact Us:
For any inquiry you may have you can email us directly at Laetitia@joyandjasper.com